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Part-Time Host



Location: Lancaster, Pennsylvania
Department: Restaurant
Posted: 07-26-2017
Location Name: Pressroom Restaurant
Wage: Depends on Experience
Position Type: Part-time
Shift: varies

PART-TIME HOST/HOSTESS

The Pressroom Restaurant & Bar, located in beautiful & historic downtown Lancaster is seeking an experienced Part Time Host/Hostess to join its creative team.

Job Summary:

The Host oversees the customer flow in the dining room ensuring a positive guest experience.  The Hostess ensures the guests feel welcomed and that every guest who leaves the Pressroom Restaurant is satisfied.

Essential Job Functions:

  • Ensures positive guest experience in the dining room.  Responds to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
  • Performs the following tasks for a positive dining experience:  greeting and farewell, seating, reservation system, coat assistance, etc…
  • Ensures that the dining area is properly set and clean at all times.
  • Assigns server sections and makes changes with the staff as needed to accommodate guest reservations.
  • Fills in where needed to ensure guest service standards and efficient operations exceed customer expectations.
  • Assigns a staff member to check the ladies and men’s restrooms each evening to ensure that the floor and counter is clear of debris.
  • Assists and works with the management team to enhance the goals of The Pressroom Restaurant on a daily basis.
  • Performs other related duties and functions as required.

Qualifications:

  • Must be 18 years of age and have high school diploma and minimum one-year experience in the service or hospitality industry.
  • Must have the ability maintain a professional and friendly demeanor while multitasking in a fast paced work environment.
  • Must be customer focused with excellent communication and organizational skills.
  • Ability to comprehend and take direction from management and ask questions if needed.

The Pressroom Restaurant and Bar is a brand of the parent company, Steinman Communications. Join us on our "Journey to the Future" by applying for this exciting opportunity today.



Steinman Communications

8 W. King Street
PO Box 1328
Lancaster, PA 17608-1328