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Inside Advertising Sales Representative

Location: Ephrata, Pennsylvania
Department: Advertising
Posted: 07-26-2017
Location Name: Lancaster Farming
Wage: Depends on Experience
Position Type: Full time - Non Exempt
Shift: 8:00 - 5pm M-F

Inside Sales Representative               



Position Summary:

This position is responsible for selling advertising to an established territory for Lancaster Farming, as well as The Ephrata Review and Lititz Record.  This is done via phone, fax, internet, email, mail and in-person.  The position is also responsible for general customer service and clerical duties related to the day-to-day operation of the newspapers.


List the essential functions you perform in your job, and specify time spent on each.

Place, cost & proof advertising from regular accounts (incoming & outgoing calls) and incoming faxes, calls & emails from transient accounts into Lancaster Farming via computer & handwritten orders (60%);  make outgoing sales calls to new,  past & current customers to solicit ads into the regular paper & special sections (20%); answer incoming lines and direct calls to the appropriate party or help answer questions/concerns (5%); sort, meter & distribute mail to all departments in the building and deliver & pickup letters/packages at Post Office (5%); fill in for switchboard (4%); help customers at the front counter & over the phone with questions, concerns, subscriptions, etc. (3%);  mail out media kits, distribute faxes,  print labels for occasional complimentary issues, attend trade shows, meetings, training, etc. (3%)


Additional Responsibilities:

The position requires the flexibility to change work habits and tasks as the company continues to implement advances in technology to improve efficiency.


Physical Requirements: 

The position requires sitting (86%) standing; walking - inside & outside(12%); stooping (.25%), lifting, carrying pulling & pushing (typically less than 20 lbs.) (1.75%);  The following activities are performed while sitting at the desk (some simultaneously):  fingering/data entry (65%), talking, listening &  interpreting customers & coworkers over the phone & in-person (70%), seeing, analyzing & coordinating ad orders, computer screens (100%), etc.


Education Requirements: 

Position requires a High School diploma.  Some customer service experience is required.


Essential Job-Related Experience: 

Sales and customer service experience is required.  Computer proficiency with Windows-based programs and Microsoft Outlook, as well as a positive attitude is required. Good organizational skills, ability to type speed of 45+ wpm and the ability to work in a fast-paced environment and meet deadlines are essential.


Steinman Communications

8 W. King Street
PO Box 1328
Lancaster, PA 17608-1328